With the flick of your wrist...
Charge your wristband with UBN tokens before the event. No fuzz, no hassle, no queue.
Topping-up your account is quick & easy. Start by placing your email address in the form below, and then follow the steps. Please note: you will need your ticket barcode.
Cashless
Essential information
No cash
You can place money on your wristband before the event, by creating your own personal registered cashless account online (which we would recommend), or during the event at our designated top-up stations using your credit/debit cards. We cannot process cash at the event.
Refund
From September 30, any money remaining on your wristband can be reclaimed 100% of your unspent balance by visiting this website and logging your details before October 11th, 2024 12:00. Please note that a processing fee of 1€ will be charged.
UBN tokens
All our bars, food and drink stalls, merchants, artisans and other services within the nightmarket will only be using our cashless system, and will not accept cash as payment.
Checking your transactions
A full account history of your wristbands transactions at the event is available to view at any time, on your registered cashless online account.
In case of emergency
If your wristband is lost or stolen, and you have registered for your online cashless account, we can block the lost or stolen wristband, and transfer all of your unspent money onto a new wristband for you. If you have not registered, then we are unable to either block the lost wristband or transfer the money that may have been on it. Please ensure you register your tickets on the cashless online account and keep your wristbands safe.
Checking your balance
You are able to check the remaining balance on your wristband, both before and after each transaction. You can also check your balance on your phone by logging-in to your cashless account (if you have one).
Check out the FAQ below!
Frequently asked questions
What are Cashless RFID Wristbands?
Cashless is a payment system that makes transactions inside the event faster, safer and easier. You will have a wristband where you can place the amount of money that you plan to spend at UBN, and then use it at any bar, food vendor, shop or service provider inside the nightmarket areas. From September 30, you’ll be able to obtain a refund of the remaining balance if you have registered an online account on this page. Reclaim your balance before October 5th, 2024 12:00. Please note that a processing fee of 1€ will be charged.
Where do I get my wristband?
You’ll receive your wristband when you scan your ticket at the entrance of the event.
How do I put money into my wristband?
You can add money to your wristband online before and during the event or at any top – up points inside the event area. We would recommend that you register your own personal cashless account online, login and top-up your wristband before attending the event. Keep in mind that you’ll need your ticket number in order to register and start topping up your wristband. Please set up your account on this page. Top-ups through your registered cashless online account can either be made manually or (if you have enabled it in your cashless account) automatically (if your balance falls to zero). If you do not wish to top-up using your phone, you can also ad d credit to your wristband by visiting one of our designated top-up booths within the event area. Our designated top-up booths at the event allow you to add money to your wristbands by using credit or debit cards. We have also provided in the event arena, ATM’s to assist this choice. Top-up stations are situated at all of the UBN event bars, which will allow you to top – up using credit/debit cards only.
What are the different options for online top-up?
The homepage of your personal account will show you all the top-up options, which can include different top up amounts or specific pro ducts. When you choose a top up amount, you can also decide if you want it to be a one-time manual top-up or an automatic one. Manual top-ups are a one-time payment that add money to your wristband with the selected amount. If you run out of credit in the event, you’ll have to top-up again online or at top-up booth. Automatic top-ups are renewed each time your balance goes below zero and will be set at €20. This feature can be turned on or off whenever you like in your cashless account.
How can I add money to my wristband online?
Adding money to your wristband online is possible before and during the event. Register with your email and ticket number on this page. If you are already inside the event and you don’t have a ticket number, you can still register using the unique code that you can find on the back of your wristband. Once you’ve registered, from the homepage of your personal cashless account you’ll be able to select the top-up option that you prefer, add it to the basket and pay with your credit card. The top-up options may include different top-up amounts.
What are the different options for online top-up?
The homepage of your personal account will show you all the top-up options. When you choose a recharge pack, you can also decide if you want it to be a one-time manual top-up or an automatic one. Manual top-ups are a one-time payment that charge your wristband with the selected amount: if you run out of credit in the event, you’ll have to top-up again online or onsite. Automatic top-ups instead are automatically renewed each time your balance goes below zero. Top up is set at €20.
I registered online but didn’t receive the confirmation email, what can I do?
If you don’t receive the confirmation email, check in your SPAM folder as it may have ended up there. If it’s not there either and doesn’t arrive even after several minutes, send an email to our cashless customer service team – laetitia@usbynight.be and we will get back to you asap.
Does my wristband have a limit or expiry date?
Your wristband will be valid for the entire duration of UBN, and you can use it as many times as you wish. For security reasons, the maximum amount accepted on the wristband at a time is €250.
What can I buy with my wristband?
Inside the event, your wristband is the only accepted payment method. Our bars, food and drink stalls, merchants, artisans and other services within the nightmarket, will only be using our cashless system, and will not accept cash as payment.
How do I obtain a refund of my unspent wristband balance?
From September 30, you will be able to reclaim 100% of your unspent balance by visiting this website and logging your details before October 5th, 2024 12:00.
Is my cashless wristband safe?
Yes. Your wristband is protected by a highly secure encryption that makes it impossible to copy, alter or steal the money and all the information stored on it.
Is my wristband water resistant?
Yes, sun and rain are not a problem for your wristband/card.